Avaris Support
Use the verified website and official Discord for installation, account, gameplay, and purchase help.
Start Here
Open a Private Support Request
Use a private support area for account access, delivery questions, appeals, or reports that contain sensitive context.
Staff will never ask for your password, full payment details, launcher signing material, or one-time account-link code.
Information to Include
Provide your character name, a short description, the approximate time of the problem, and relevant screenshots with private information removed.
For client issues, include the launcher and client versions. For purchase issues, provide only the safe order identifier shown by Avaris or the payment provider.
Security and Exploit Reports
Do not publish exploitable bugs, private account information, access tokens, or abuse evidence in a public channel. Send them privately to staff and preserve the original evidence.