Refund Policy
This policy applies only when Avaris checkout is explicitly enabled and a verified order has been created.
Before Payments Open
A catalogue, cart preview, or supporter description is not proof that payments are available. Avaris will not accept or fulfill an order unless the verified checkout and fulfillment systems are enabled.
Requests We Review
Avaris will review reports of duplicate charges, payment taken without a corresponding order, verified delivery failure, materially incorrect delivery, or credible unauthorized use of a payment method.
Approval depends on the order record, fulfillment history, payment-provider evidence, applicable law, and whether delivered benefits have been used or transferred.
Generally Not Refundable
Delivered digital benefits are generally not refundable for a change of mind, loss caused by account sharing, rule enforcement, account penalties, or ordinary service balancing. This does not limit rights that cannot legally be waived.
How to Request Review
Contact Avaris promptly through private support. Provide the safe Avaris order identifier, approximate purchase time, and a concise description. Never send full card details, passwords, or authentication secrets.
Do not submit duplicate requests or knowingly make a false payment dispute. If a payment-provider dispute is already open, tell support so the records can be reconciled safely.