Contact Avaris
Confirm that you are using an official Avaris destination before sharing account or support information.
Player Support
Begin with the Support page. It explains what information to include and which details must remain private.
Privacy and Policy Questions
Use a private staff request and identify the policy involved. Do not include passwords, full payment credentials, authentication secrets, or one-time link codes.
Security Reports
Report exploitable vulnerabilities, account-takeover attempts, leaked secrets, or credible threats privately. Include the minimum evidence staff need to reproduce or investigate the issue.
Do not test a vulnerability against other players, production accounts, or services beyond what is necessary to describe it safely.
Verify Staff
Avaris staff do not request passwords or payment credentials. Be cautious of unsolicited direct messages, copied profiles, unofficial download links, and requests to move a conversation outside verified Avaris channels.