Server Closure Policy
Avaris distinguishes temporary maintenance from an announced permanent end of service.
Maintenance and Extended Outages
Maintenance, recovery work, security containment, or an extended outage does not by itself mean the service has permanently closed. Verified updates will be posted on the Status page, website news, or official Discord when practical.
If Permanent Closure Is Decided
Avaris will disable new checkout and automated fulfillment, publish a clear closure notice, and provide the effective date and available support path as early as reasonably practical.
Pending or failed orders will be reconciled from the commerce ledger. Any refund review remains subject to the Refund Policy, payment-provider rules, and applicable law.
Accounts, Progress, and Digital Benefits
Game progress and digital benefits have no guaranteed cash value and cannot be transferred to another service. Avaris does not guarantee perpetual operation, but will not represent a temporary outage as normal operation while knowingly continuing unavailable sales.
Records and Questions
Operational, audit, order, and support records may be retained for security, dispute handling, backup recovery, and legal obligations. Questions should be raised through the verified Contact page.